Description
Add the Tiny Finch live chat widget to your website and engage with visitors directly from your Slack workspace.
A tiny chat widget with a big voice
Tiny Finch is a lightweight live chat widget that connects your website visitors directly to your Slack workspace — no new tools, logins, or learning curves. It’s fast, easy, and efficient.
When you install Tiny Finch, we automatically create a dedicated Slack channel (#tinyfinch) in your workspace. Messages from your website visitors land there instantly. Just reply in a thread, and your message is delivered straight back to the widget in real time.
- Works with the Slack Free Plan
- No need for a standalone mobile app — manage chats on the go on your Slack workspace
- Add unlimited team members with no extra cost
- Add several profiles for your team to use Tiny Finch for different websites and purposes
What problem does Tiny Finch solve?
Live chat is one of the best ways to engage visitors, offer support, and close sales — but most solutions are expensive, bloated, or require learning new tools.
Tiny Finch keeps it simple:
* Installs in under 10 minutes with a single line of script
* No new dashboards to monitor — everything happens on your Slack workspace
* Affordable pricing with no limits on chats or users
* Multiple languages, helpdesk articles, full customization, and GDPR compliance included
Features at a glance
- Multiple profiles for different websites or use cases
- Auto-detects and responds in visitors’ preferred language
- Helpdesk articles shown right inside the widget
- JavaScript API and CSS for full customization
- Remove Tiny Finch branding on any paid plan
- Built and hosted in Europe — fully GDPR compliant
What to expect after installation
- Install the Tiny Finch app from the Slack Marketplace
- Install and activate the Tiny Finch WordPress plugin from your admin space
- Customize the widget to fully match your brand from the Tiny Finch dashboard
- Visitors message you from the widget
- You reply in Slack threads — instantly and effortlessly
Why people love Tiny Finch
I wanted to have a LiveChat Widget on my website which i can control via my phone from anywhere without having to install another app or anything else, so using slack is perfect
— KohlMedia
I run a website with German and French audiences, and Tiny Finch makes it easy to communicate in both languages.
— alexchouraki
I absolutely love Tiny Finch! The tool is powerful and versatile, and the service was exceptional.
— jacqui38
Gem!
— TimTim
Need help or have questions?
Chat with us using our own Tiny Finch widget or email us at contact@tinyfinch.chat
Try Tiny Finch free for a month — no credit card required. Cancel anytime.
Add it to your Slack workspace and start chatting today!
Configuration
An account and an active subscription (trialing or paying) is necessary to use the Tiny Finch service.
First go to https://tinyfinch.chat to register.
- Go to the “Settings” menu and click on “TinyFinch Settings”.
- Enter your Tiny Finch “Team ID” and “Profile name” available in your Tiny Finch Dashboard.
- Save your changes.
The Tiny Finch chat widget now appears on your website.
External services
This plugin interacts with the API of the Tiny Finch service, first to display the chat widget corresponding to your customization, then to handle messages sent and received by your website visitors. These messages are then forwarded to the Slack service for you to manage them inside your Slack Worskpace.
This service is provided by Tiny Finch, a software made by Prune: terms of use, privacy policy, legal notice.
Slack is a trademark and service mark of Slack Technologies, Inc., registered in the U.S. and in other countries.
Screenshots
Messaged managed in a Slack thread 
Messages delivered in the widget 
Customization from the dashboard 
Language selection 
Helpdesk directly inside the widget
Installation
Tiny Finch WordPress chat plugin installation:
- Log into your WordPress admin dashboard.
- Go to “Plugins” using the sidebar on the left.
- Click “Add New” and find “Tiny Finch” in the search bar
- Install the plugin and activate it.
An account and an active subscription (trialing or paying) is necessary to use the Tiny Finch service.
First go to https://tinyfinch.chat to register.
FAQ
-
How do I install Tiny Finch?
-
For WordPress, this plugin does the hard work of adding the right script tag on your website.
You’ll just need to configure two parameters:
* Your Team ID: visible in the Team section of your Tiny Finch dashboard
* A profile name: if you do not have created several profiles, it’s just the name “default”. Otherwise it is the name you have chosen for your specific customization visible in the Widget section of your Tiny Finch dashboard. -
Can I customize the appearance of the Tiny Finch widget?
-
Yes! You can completely change the appearance of the chat bubble and the widget.
For example, you can modify the colors, font, size, and roundness. There are no limits; you can make the modifications you want easily!
We’ve written a blog article to explain it in detail.
-
How much does Tiny Finch cost per month?
-
Tiny Finch costs $20 monthly, or $200 yearly (which is $16.67 monthly).
-
Does Tiny Finch have a free plan?
-
No, Tiny Finch does not have a free plan.
However, you have access to a one-month free trial to thoroughly test the solution before committing.We decided not to offer free plans like some of our competitors because they are often limited and only exist to convert you to paid plans. We aim to provide a frustration-free experience with an affordable plan without limitations.
-
How many messages can I receive per month?
-
You can receive as many messages as necessary.
Tiny Finch has no limit on the number of messages per month, so you don’t have to worry. -
Can my entire team respond?
-
Yes! Just add the members of your team to the Slack channel #tinyfinch which was created by our Slack bot. All members of this channel can read and respond in the message thread.
A Slack channel can hold up to 1000 people, so you have plenty of room! We haven’t placed any limitations on the number of people who can respond, unlike some of our competitors.
-
Do I need a credit card to try Tiny Finch?
-
No you do not need a credit card to start the one-month free trial of Tiny Finch.
But if you want to keep using Tiny Finch after the trial period, you will need to subscribe with your credit card.
Subscribe before the end of the trial period to avoid interruption. It will be debited at the end of the trial period anyway.
-
Can I receive visitor messages via email?
-
No, visitor messages are only sent to the Slack channel #tinyfinch.
We follow the “keep it simple” principle by centralizing everything on Slack, your everyday tool. -
Are the messages instant?
-
Yes! You can test it yourself; messages take less than a second to be transmitted from your website to your Slack space.
You can provide very efficient customer service with Tiny Finch!
-
Can I install Tiny Finch only on the homepage of my website?
-
Yes! Just use our URL whitelisting feature to choose exactly on which pages Tiny Finch will appear.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Tiny Finch” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Tiny Finch” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Change log
1.0
- Initial release of the Tiny Finch plugin.