Floaton plugin comes with multiple chat apps and messaging platforms to allow your customers click to contact support.
With Floaton – WordPress Customer Service Plugin, you can create a click to chat button on the corner of your website. When clicked or tapped, this floating button expands into various chat apps so that your customers can choose the one they prefer.
WordPress Customer Service Plugin – DEMO
This WordPress Customer Service Plugin enhances the customer experience on your site by offering multiple ways to get in touch:
- Facebook Messenger
User interface features:
- Drag & drop interface: easily move apps up and down
- Custom link/app: add your own social chat platform
- Display options: right or left corner
- Customizable design: padding, effects, and colors
- Multiple languages supported: English, German, Spanish, Italian, French, Japanese, etc.
- RTL supported: Hebrew, Arabic, Persian, Kurdish, etc.
🔑 HOW IT WORKS
After activating the plugin, you don’t need to fill in any license. Just go to Support Chat menu, choose the apps you want to show. For each app/platform, you need to enter the URL or username accordingly.
In Display tab, you can choose to show the floating button on all pages or on your selected pages. You can tweak the design or use your custom icon to make the button stand out or fit with your theme color profiles.
It allows your visitors to start a conversation quickly and assists your CRM:
- Live chat: Helps customers chat with support agents in real-time, enabling them to get quick responses to their queries.
- Ticketing system: Allows customers to submit support tickets, which are then assigned to support agents who can work on them and provide timely responses.
- Contact forms: Provides a simple way for customers to get in touch through their app in use.
- Social media integration: Collect your leads on various social media platforms.
⚡️ TYPICAL USE CASES
- Floating contact button for brands, ecommerce sites, online stores
- Help chat button for schools, courses, e-learning centers
- Connect button for forums, communities, dating sites
- Floating action button for market research companies, non-profit organizations
- Call to action for marketing and other promotion campaigns
Floaton works seamlessly with all WordPress themes, page builders, website builders, and WooCommerce plugins.
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Is it compatible with WordPress 6.0 and newer?
Definitely yes! We’re always up-to-date to give you the best experience in using our plugin.
Can I use it with WooCommerce?
Yes, this WordPress customer service plugin helps WooCommerce website owners streamline their customer service operations, provide better support to their customers, and improve customer satisfaction.
You can create a new topic in this WordPress Customer Service Plugin’s support channel. Otherwise, feel free to reach us at Ninja Team Support Center.
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Contributors & Developers
“Floaton – All-in-One WordPress Customer Service Chat Plugin” is open source software. The following people have contributed to this plugin.Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Apr 09, 2021 – Version 1.2.2
* Initial Release