Description
Manage icons and templates for support integration. Plugin helps administrators and web/blog developers manage and distribute support icons, stickers, logos, and promotions anywhere on the page through easy drag-and-drop functionality.
Core Features
- Manage icon lists and related configurations: Border style, width, padding, color. Background icon: color. Default icon type. Default icon effects. Icon title, click event on icon.
- Manage template lists for configuring icon groups and related attributes. Easily adjust and arrange icon display positions. Supports drag and drop for positioning icons anywhere on the page. Supports display positions: Fixed Bottom, Fixed Right, Fixed Left, Customize (drag and drop to arrange icon positions).
- Easily activate/deactivate templates from the configured template list.
Upcoming Features & Completely Free
- Support configuration to display templates based on categories, pages, and specific post content: product categories, post categories, posts, or products.
- Support integration for recording Google Analytics tracking events for each icon.
- Supports managing and linking active templates by domain. Enables multiple websites/blogs sharing same contact information to declare once on main site only.
Support
For support, please visit https://wikipoly.com/en/poly-support
Screenshots
Configure icon list and effects. 
Configure icons for template. 
Easily select and activate template from template list. 
Drag and drop to customize icon positions in template. 
Active template is displayed on page.
Installation
Minimum Requirements
- PHP 7.4 or greater is required (PHP 8.0 or greater is recommended)
- MySQL 5.6 or greater, OR MariaDB version 10.1 or greater, is required
- Upload the plugin files to the
/wp-content/plugins/poly-supportdirectory, or install the plugin through the WordPress plugins screen directly. - Activate the plugin through the ‘Plugins’ screen in WordPress. Then, in the display section for plugins, themes, categories, tags, etc., you will see a pin button next to its name.
- Use the Settings->Poly Support screen to configure the plugin.
- Refer to the feature guide list here: https://wikipoly.com/en/poly-support
FAQ
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Where to find help?
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First-time users should read https://wikipoly.com/en/poly-support, which explains the basics and includes a lot of screenshots and shortcodes.
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Update to the new plugin version at: https://wikipoly.com/en/poly-support and WordPress.org (https://wordpress.org/plugins/poly-support/), where we share and provide free support or sell our products.
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Reviews
There are no reviews for this plugin.
Contributors & Developers
“Poly Support” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Poly Support” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Change log
Version 1.2.1 (May 16, 2025)
FIXED
- Fixed SVG icon display issue under the background.
- Fixed Bottom => Style 2, 3: adjusted main icon spacing relative to the background.
- Fixed Bottom => Style 2, 3: resolved conflict with the “Scroll to top” icon on the Flatsome Theme.
Version 1.2.0 (May 15, 2025)
NEW
- Added several default preset styles for the Fixed Bottom template.
- Fixed Bottom => Style 1: Default: Display fixed bottom icon list.
- Fixed Bottom => Style 2: The top curve dips downward in the center, allowing the middle icon to rise above the background. Ideal for emphasizing a primary action like Call, Chat, or Message.
- Fixed Bottom => Style 3: The top curve rises above to wrap around the center icon, making it appear sunken and framed. Ideal for showcasing a highlighted feature or action.
Version 1.1.0 (April 8, 2025)
NEW
- Added left alignment and right alignment features for icons after drag and drop in Customize mode.
- Auto-save template after adjusting positions in Customize mode.
FIXED
- Fixed issue where Fixed Right and Fixed Left icons were not aligned in a single column on some interfaces.
Version 1.0.0 (March 27, 2025)
NEW
- Release version.